The steps create Password Reset Disk as follows:
1. Access user account area of the Control Panel
2. Look for [User Accounts and Family Safety] and then click [User Account].
3. Make sure the removable media (example flash disk) you have plugged into the computer.
4. Windows on the left column, click [Create a password reset disk], and then select Next.
5. In the following window will appear on the USB flash disk drive list.
6. In the next step, enter the current user password, and click [Next]
7. On the next window will make the computer reset the password and you will be notified if the process of creating a password reset disk is complete. [Click Next]
8. Process is complete, you will see the file "userkey.psw" on your USB flash.
The steps using the Password Reset Disk as follows:
1. Please boot your computer
2. When it would get to the desktop and you are prompted to type a password, type any numbers or letters (already forgot the password anyway)
3. You'll go to options and click "Reset Password". Make sure the disk you created you have to plug into the computer.
4. Follow the instructions to reset the password, and then log-in with your new password.
5. Good luck
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